Frequently Asked Questions

 

What’s your return policy?

I gladly accept cancellations before item has shipped

I don't accept returns or exchanges but please contact me if you have any problems with your order.


Do you ship oversees and to P.O. boxes?

Currently, fabric406 only ships to U.S. addresses which includes P.O. boxes, APO and FPO addresses.


Contact Info

fabric406

P. O. Box 577

Park City, MT 59063

support@fabric406.com


Processing & Shipping Time

Processing Time: Orders I receive before 2:00 pm MST on weekdays generally ship out that same day.

Shipping Time: I cannot guarantee how long it will take the USPS or other carrier to deliver your order. Priority Mail usually takes 2 to 3 business days for delivery.


Shipping Cost

Shipping Cost: Shipping within the United States (including APO/FPO addresses) for more than 2 yards of fabric is a flat rate of $7.00 no matter how much you order. Orders of 2 YARDS OR LESS of fabric will ship USPS First Class mail and I will refund you the difference in shipping charges.


International

International customers: I'm not currently shipping internationally.


Addresses

Packages will ship to the address associated with your account, and I will not verify the address before your package ships. PLEASE contact me if you would like your package sent to a different address. fabric406 and I personally are not responsible for packages sent to the wrong address if it was listed on your account as your shipping address.


Insurange

Insurance is not included in the shipping cost for First Class mail and Priority mail is only covered for $50.00. fabric406 is not responsible for packages lost by the postal service. Contact me if you would like to add on insurance. (Finished quilts will be insured.) fabric406 and I are also not responsible for orders that are stolen from your mailbox. If that unfortunate event happens, please report it to your local post office.


Refunds

No refunds on cut fabric. I make every effort to show the accurate color of fabric so you will be satisfied with your purchase. If you would like a swatch of a particular fabric (or fabrics) or a picture of several fabrics stacked together, please contact me and I will get that sent to you.